Privacy Policy

1. Scope

This Privacy Policy applies to your access to and use of Bayzic’s features and services, including website browsing, account registration, Workspace data analysis, subscription purchases, and any future API or similar interface services.

This Policy does not apply to third-party websites, services, or privacy practices that we do not control.

2. Definitions

• Personal Information: Information related to an identified or identifiable natural person, such as email address, IP address, account ID, and similar identifiers.
• Workspace Data: Tabular data you paste or input when using analysis services, field-mapping configurations, and analysis parameters.
• Usage Data: Technical data automatically generated during your use of the Service, such as access timestamps, browser type, page paths, language preference, time zone, and error logs.

3. Information We Collect

3.1 Information You Provide

• Account and Verification Information: When you register or log in, we collect your email address. To verify your identity, we process OTP codes and generate session identifiers.
• Workspace Data: To provide analysis services, you may paste or input tabular data. We process such data only to the extent necessary to provide the Service.
• Customer Support: When you contact the support team, we may collect the feedback, screenshots, or contact details you provide.

3.2 Information We Collect Automatically

• Logs and Technical Information: Including IP address, browser type, access time, page path, language preference, time zone, and error logs.
• Cookies and Similar Technologies: We use only cookies necessary to maintain login status, ensure security, and support core functions.
• Optional Error/Event Reporting: If you proactively enable this feature or provide your own receiving endpoint, the client may report necessary error information or runtime events to the endpoint you specify so that you can troubleshoot issues yourself.
• Browser Local Storage: We may use browser local storage to store session state or temporary Workspace state information.

3.3 Information from Third Parties

• Payment and Subscription Information: Our payment process is handled by third-party payment providers. We may receive necessary information related to your order, but we do not collect or store your full card number or bank account information.

4. How We Use Information

1. Providing Core Services: Verifying your identity for login, processing your Workspace Data, and returning Analysis Results.
2. Account Management: Managing your subscription status, quota limits, and handling email change requests.
3. Security and Abuse Prevention: Using IP addresses and logs to identify abnormal logins, prevent bulk crawling, DDoS attacks, and fraud.
4. Communications: Sending necessary notices related to account verification, subscription status, and service operation.
5. Compliance and Legal Obligations: Meeting tax, audit, and other applicable legal requirements.

We do not use your Personal Information or Workspace Data for targeted advertising or cross-site tracking.

5. Sharing and Disclosure

We do not sell your Personal Information. However, we may share necessary information with third parties in the following cases:

5.1 Service Providers

We select trusted third-party companies to support our operations. These providers process data only to the extent necessary and are subject to confidentiality obligations.

5.2 Legal Requirements

If required by laws and regulations, court orders, or mandatory requests by government authorities, or to protect the rights, property, or safety of Bayzic, users, or the public, we may disclose your information.

5.3 Business Transfers

If a merger, acquisition, asset sale, or restructuring occurs, user information may be transferred as part of the assets. We will require the recipient to process such information under standards no lower than this Policy, or we will provide you with appropriate notice.

6. International Data Transfers

Bayzic provides services globally. Your Personal Information and Workspace Data may be transferred to servers outside your country or region for storage and processing.

We conduct cross-border storage and processing only to the extent necessary to provide the Service, and we use appropriate technical and contractual measures to protect your information.

7. Data Retention

• Workspace Data: We retain the minimum necessary data related to the analysis process only for the period needed to provide the Service, troubleshoot, and ensure security, and we will delete or anonymize it when no longer needed.
• Account Information: We retain account information while your account is active, or for the period necessary to provide the Service, handle disputes, and comply with legal obligations.
• Transaction Records: Even if you delete your account, we may retain order and payment records for a longer period to comply with tax and financial audit requirements.

8. Children’s Privacy

The Service is not intended for minors. We do not knowingly collect Personal Information from minors. If you believe that a minor has provided information to us, please contact us.

9. Data Security

We use industry-standard security measures to protect your information, including strict backend access controls and a least-privilege approach.

Although we use reasonable security measures, internet transmission may still involve risks. If a security incident occurs, we will take reasonable steps in accordance with applicable laws and the impact of the incident.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect business changes or legal requirements. For material changes, we may notify you through prominent notices on the website or console, and we will update the "Last Updated" date on this page.

You may also contact us to request access, correction, or deletion; we will handle such requests in accordance with applicable laws and account security requirements.

11. Your Rights and Choices

To the extent permitted by applicable law, you may submit the following requests using the contact method provided in "Contact Us":

• Access and Copy: Request access to and a copy of the Personal Information we hold related to your account.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion / Account Closure: Request deletion of information or closure of your account, subject to legal and security requirements.
• Withdraw Consent: For optional features based on your consent, you may disable them at any time in product settings.

12. Contact Us

If you have any questions, suggestions, or complaints about this Privacy Policy or Personal Information processing, please contact our privacy compliance team at support@bayzic.com.